Terms of Use
  • Effective Date: June 1, 2022

  • Website Covered: www.therunner.co.in
  • Thank you for using Runner. These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Runner website at www.therunner.co.in (the "Site") and any related mobile or software applications ("Runner Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").
  • THE AGREEMENT: The use of this website and services on this website provided by DGPL (hereinafter referred to as "Owner") are subject to the following Terms & Conditions (hereinafter the "Terms of Service"), all parts and sub-parts of which are specifically incorporated by reference here together with the Privacy Policy. Following are the Terms of Service governing your use of www.therunner.co.in (the "Website"), all pages on the Website and any services provided by or on this Website ("Services").
  • By accessing either directly or through a hyperlink, the Website, and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the Terms of Service including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation vendors, buyers, customers, merchants, browsers and/ or contributors of content. You acknowledge and agree that the Website may use your personal information in the manner described in our Privacy Policy which sets forth how information collected about you is collected, used and stored.
  • These Terms are effective for all existing and future Runner customers, including but without limitation to users having access to Runner Application to manage their claimed business listings.
  • This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.therunner.co.in and Runner application for mobile and handheld devices.
  1. DEFINITIONS
    • The parties referred to in these Terms of Service shall be defined as follows:
    • Owner, Us, We: The Owner, as the creator, operator, and publisher of the Website, makes the Website, and certain Services on it, available to users. DGPL, Owner, Us, We, Our, Ours and other first-person pronouns will refer to the Owner, as well as all employees and affiliates of the Owner.
    • You, the User, the Client: You, as the user of the Website, will be referred to throughout these Terms of Service with second-person pronouns such as You, Your, Yours, or as User or Client. For the purpose of these Terms of Service, the term "User" or "you" shall mean any natural or legal person who person is accessing the Website. The term "Your" shall be construed accordingly.
    • Parties: Collectively, the parties to these Terms of Service (the Owner and You) will be referred to as Parties.
  2. ASSENT & ACCEPTANCE
  3. By using the Website, You warrant that You have read and reviewed these Terms of Service and that you agree to be bound by it. If You do not agree to be bound by these Terms of Service, please leave the Website immediately. The Owner only agrees to provide use of this Website and Services to You if You assent to these Terms of Service. Further, based on the Services obtained by a User, additional terms and conditions in respect of the specific Services may apply, which shall be deemed an agreement between the Users and the Owner.

  4. REGISTRATION
    • You shall be permitted to access the Platform, avail Runner and connect with Merchants and Delivery Partners on the Platform only upon creating an Account and obtaining a registration on the Platform.
    • As a part of the registration, you may be required to undertake a verification process to verify Your personal information and setting up the Account.
    • In the event of any change to such information, you shall be required to promptly inform Runner of the same, in writing, at least 1 week prior to the date on which such change shall take effect. You acknowledge and accept that Runner has not independently verified the information provided by You. Runner shall in no way be responsible or liable for the accuracy or completeness of any information provided by You.

  5. AGE RESTRICTION
  6. You must be at least 18 (eighteen) years of age to use this Website or any Services contained herein. By using this Website, You represent and warrant that You are at least 18 years of age and may legally agree to these Terms of Service. The Owner assumes no responsibility or liability for any misrepresentation of Your age.

  7. ABOUT THE SITE
  8. The Website is an online store which carries out sale of the following: Food, Retail, Duty Free and other services. We reserve the right to refuse service or refuse to sell the products on the Website at our sole discretion to anyone for any reason at any time.

    The Website does not screen or censor the users who register on and access the Website. You assume all risks associated with dealing with other users with whom you come in contact through the Website. You agree to use the Website only for lawful purposes without infringing the rights or restricting the use of this Website by any third party.

  9. LICENSE TO USE WEBSITE
  10. The Owner may provide You with certain information as a result of Your use of the Website or Services. Such information may include but is not limited to, documentation, data, or information developed by the Owner, and other materials which may assist in Your use of the Website or Services ("Owner Materials"). Subject to these Terms of Service, the Owner grants You a non-exclusive, limited, non-transferable and revocable license to use the Owner Materials solely in connection with Your use of the Website and Services. The Owner Materials may not be used for any other purpose and this license terminates upon Your cessation of use of the Website or Services or at the termination of these Terms of Service.

    You agree not to collect contact information of other Users from the Website or download or copy any information by means of unsolicited access so as to communicate directly with them or for any reason whatsoever.

    Any unauthorized use by you shall terminate the permission or license granted to you by the Website and You agree that you shall not bypass any measures used by the Owner to prevent or restrict access to the Website.

  11. INTELLECTUAL PROPERTY
  12. You agree that the Website and all Services provided by the Owner are the property of the Owner, including all copyrights, trademarks, trade secrets, patents and other intellectual property ("Owner IP"). You agree that the Owner owns all right, title and interest in and to the Owner IP and that You will not use the Owner IP for any unlawful or infringing purpose. You agree not to reproduce or distribute the Owner IP in any way, including electronically or via registration of any new trademarks, trade names, service marks or Uniform Resource Locators (URLS), without express written permission from the Owner.

  13. USER OBLIGATIONS
  14. As a user of the Website or Services, You may be asked to register with Us. When You do so, You will choose a user identifier, which may be Your email address or another term, as well as a password. You may also provide personal information, including, but not limited to, Your name. You are responsible for ensuring the accuracy of this information. This identifying information will enable you to use the Website and Services. You must not share such identifying information with any third party and if You discover that Your identifying information has been compromised, You agree to notify Us immediately in writing. An email notification will suffice. You are responsible for maintaining the safety and security of Your identifying information as well as keeping Us apprised of any changes to Your identifying information. The billing information You provide us, including credit card, billing address and other payment information, is subject to the same confidentiality and accuracy requirements as the rest of Your identifying information. Providing false or inaccurate information, or using the Website or Services to further fraud or unlawful activity is grounds for immediate termination of these Terms of Service. The Owner reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.

  15. TERMINATION OF YOUR ACCESS TO THE SEVICES
    1. You can delete your account by visiting your profile settings page on our application. You can delete your account by at any time by following this process : Go to Profile -> Setting -> click on the 'Delete Account' button and further confirm on deleting the account.
    2. We may terminate your use of the Services and deny you access to the Services in our sole discretion for any reason or no reason whatsoever, including your: (i) violation of these Terms; or (ii) lack of use of the Services. You agree that any termination of your access to the Services may be affected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and/or bar any further access to your account or the Services. If you use the Services in violation of these Terms, we may, in our sole discretion, retain all data collected from your use of the Services. Further, you agree that we shall not be liable to you or any third party for the discontinuation or termination of your access to the Services.

    Can add the same in Point 26 of SPAM POLICY in Terms of Usage

    You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services). You shall not delete or revise any material or information posted by any other Customer(s), and shall not engage in spamming, including but not limited to any form of emailing, posting or messaging that is unsolicited.

  16. USE OF PLATFORM AND SERVICES.
  17. All commercial/contractual terms are offered by and agreed to between Buyers and Merchants alone with respect to products and services being offered by the Merchants. The commercial/contractual terms include without limitation price, applicable taxes, shipping costs, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. The price of the product and services offered by the Merchant are determined by the Merchant itself and Runner has no role to play in such determination of price in any way whatsoever. Runner shall be responsible for the delivery services to the Merchants/Buyers through the Platform.

    Runner shall offer support services in respect of Order fulfilment, payment collection, call centre support, and other ancillary services, for the contract execution. Runner neither makes any representation or warranty as to specifics of the products or services proposed to be sold or offered to be sold or purchased on the Platform nor does implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform. Runner is not responsible for unsatisfactory or non-performance of services or damages or delays as a result of products which are out of stock, unavailable or backordered. Runner is operating an online marketplace and assumes the role of facilitator and delivery, and does not at any point of time during any transaction between Buyer and Merchant on the Platform come into or take possession of any of the products or services offered by Merchant.

    Runner is only providing a platform for communication, and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Merchant and the Buyer. Similar to the above, Runner is only providing a platform for communication with the Merchants and provides pick-up and delivery services or Task completion services with respect to the Orders placed by Merchants/Buyers on the Platform as it is merely facilitating Delivery Services by connecting the Merchants to the Buyers through the Platform. In case of complaints by the Merchants/Buyers for deficiency or lapse in the delivery services or Task completion services provided by Runner, you can notify or complaint the same to connect@therunner.co.in and also assist Merchants/Buyers to the best of its abilities to enable satisfactory resolution of the complaint.

  18. ACCEPTABLE USE
  19. You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services or general business of the Owner.

    • You further agree not to use the Website or Services;
    • To harass, abuse, or threaten others or otherwise violate any person's legal rights;
    • To violate any intellectual property rights of the Owner or any third party;
    • To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;
    • To perpetrate any fraud;
    • To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme; VI) To publish or distribute any obscene or defamatory material;
    • To publish or distribute any material that incites violence, hate or discrimination towards any group;
    • To unlawfully gather information about others.

    You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe on any third party's intellectual property or proprietary rights, or rights of publicity or privacy, whether knowingly or unknowingly; (d) to violate any local, federal or international law, statute, ordinance or regulation; ((e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information or any content which is defamatory, libelous, threatening, unlawful, harassing, indecent, abusive, obscene, or lewd and lascivious or pornographic, or exploits minors in any way or assists in human trafficking or content that would violate rights of publicity and/or privacy or that would violate any law; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to damage, disable, overburden, or impair the Website or any other party's use of the Website; (j) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; (I) to personally threaten or has the effect of personally threatening other Users. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. The Company has the full authority to review all content posted by Users on the Website. You acknowledge that the Website is not responsible or liable and does not control the content of any information that may be posted to the Website by You or other User of the Website and you are solely responsible for the same. You agree that You shall not upload, post, or transmit any content that you do not have a right to make available (such as, the intellectual property of another party).

    You agree to comply with all applicable laws, statutes and regulations concerning your use of the Website and further agree that you will not transmit any information, data, text, files, links, software, chats, communication or other materials that are abusive, invasive of another's privacy, harassing, defamatory, vulgar, obscene, unlawful, false, misleading, harmful, threatening, hateful or racially or otherwise objectionable, including without limitation material of any kind or nature that encourages conduc that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, provincial, national, or international law or regulation, or encourage the use of controlled substances.

    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

    You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

    EXCLUSIONS OF LIABILITY

    • Users expressly agree that use of the Website / App is being used at his / her sole risk.
    • The said user is himself fully responsible for his / her respective usage.. Please contact us if you notice pages with illegal or immoral content.
    • The legal information in this Agreement also applies to our social media outlets, such as Facebook, Google+, Twitter, LinkedIn and the like.
    • User specifically acknowledges that we are not liable for defamatory, offensive or illegal conduct of other users or third-parties and that the risk of injury from the foregoing rests entirely with user.
    • User hereby acknowledges that the provisions of this section shall apply to all content on the Site and our Mobile Application. In addition to the terms set forth above neither we nor our affiliates, suppliers or vendors shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of the information contained within the Website / App, or for any delay or interruption in the transmission thereof to the user, or for any claims or losses arising there from or occasioned thereby.
    • This User Agreement template is not legal advice and by using them you agree to this disclaimer.
    • Use of, access to or transmission of such materials and information or any of the links contained herein is not intended to create, and receipt thereof does not constitute formation of, an attorney-client relationship between us and the user.
    • The content of the Site / App is believed to be correct at the time of compilation.
    • However, the Company makes no representations or warranties about the content and suitability of the information contained herein for any purpose.
  20. ORDERING
  21. If you place an order via our application or websites, you will be presented with confirmation on your screen that your order has been received and accepted by us. Your contract with us is only formed when you have been presented with this confirmation. You will also receive a confirmation email. Please make sure that the email address you provide is correct and in proper working order, as these are required to fulfil your order.

    Runner enables transactions on its Platform between participating restaurants/shops/merchants and buyers, whose place of business is situated at the niche markets under the Mall and Airport Authority of India, dealing in prepared food and beverages, consumer goods, clothes apparels accessories Liquor and other products and services. Further, the Buyer can also place Orders for undertaking certain tasks on the Platform.

  22. AVAILABILITY AND DELIVERY
  23. We strive to maintain our excellent reputation for on-time delivery. However, unfortunately, things do not always go to plan and factors may occasionally prevent us from achieving this. We will do our best to fulfil your order in accordance with the time confirmed to you at the time of your order.

  24. PRICING
  25. The company's goal is to ensure that the prices of all products offered for sale are true and correct. However, from time to time, the prices of certain products may not be current or may be inaccurate due to technical problems, typographical errors, or incorrect product information provided to the Company by third-party vendors. In any such case, notwithstanding anything to the contrary, the Company reserves the right to cancel the order without any further liability.

  26. PAYMENTS
  27. The Platform allows the Buyers to place Orders and upon acceptance of such Orders by the Merchants, Runner will, subject to the terms and conditions set out herein, facilitates delivery of goods or services, or completion of Tasks. Before placing the order, it is mandatory for you to mention all the details of the Flight which you are boarding. You also may be asked for your Boarding pass details in order to avoid inconvenience of late delivery and to serve on time delivery. We only supply products for private use. You agree not to use any product for commercial or re-sale purposes and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

    However, upon Buyer’s successful completion of booking an Order, we may call the Buyer on the telephone or mobile number provided to confirm the details of such Order, price to be paid and the estimated delivery time. For this purpose, Buyer will be required to share certain information with us, including but not limited to Buyer’s (i) first and last name (ii) mobile number; and (iii) email address (iv) Boarding pass details etc. (v) Time of Delivery (vi) Place of delivery. It shall be Buyer’s sole responsibility to bring any incorrect details to our attention.

  28. CANCELLATION
  29. Cancellation and Refund Policy

    Any Capitalized terms used but not defined herein shall have the meaning assigned to them under the Terms of Use which govern your use of our application (the “App”) and our ‘Runner’ application for mobile and handheld devices (the “App”). The Website and the App are jointly referred to as the “Platform”.

    Customer Cancellation

    As a general rule Buyer shall not be entitled to cancel the Order once placed. Buyer may choose to cancel Order only within one minute of the Order being placed. However, subject to Buyer’s previous cancellation history, Runner reserves the right to deny any refund to Buyer pursuant to a cancellation initiated by Buyer even if the same is within one minute followed by suspension of account, as may be necessary in the sole discretion of Runner.

    If Buyer cancels his/her Order after one minute of placing it, Runner shall have a right to collect a penalty of 100% of the Order amount for breach of contract terms as compensation for the damages suffered by Runner, with a right to either not to refund the Order value in case Buyer’s Order is prepaid or recover from the Buyer’s subsequent Order in case his/her Order is post-paid, to compensate the Merchants. You acknowledge that your cancellation, or attempted or purported cancellation of an Order, shall amount to a breach of your unconditional and irrevocable authorization in favour of Runner. In the event you commit an Authorization Breach, you shall be liable to pay the liquidated damages of an amount equivalent to the Order Value.

    Non-Customer Cancellation

    Runner reserves the right to collect a penalty for the Orders constrained to be cancelled by Runner for reasons not attributable to Runner, including but not limited to:

    • in the event that the location provided by the Buyer is either wrong or falls outside the delivery zone.
    • failure to contact the Buyer by phone or email at the time of delivering the Order booking.
    • failure to deliver Buyer Order due to lack of information, direction, or authorization from Buyer at the time of delivery; or
    • unavailability of all the items ordered by Buyer at the time of booking the Order; However, in the unlikely event of an item in an Order being unavailable, Runner will contact the Buyer on the phone number provided to us at the time of placing the Order and inform Buyer of such unavailability. In such an event Buyer will be entitled to cancel the entire Order and shall be entitled to a refund to an amount up to 100% of the Order value.

    Any complaint, with respect to the Order which shall include instances but not be limited to food spillage, foreign objects in food, delivery of the wrong order or food and beverages or Products, poor quality, wrong order of the product delivered, you will be required to share the proof before any resolution can be provided, which has to be served within 15 minutes of the order being delivered on Runner’s Email ID. Any complaint beyond the stipulated time will not be entertained.

    In case of cancellations for the reasons attributable to Runner or the Merchant, Runner shall not collect any penalty from the Buyer. In the unfortunate circumstance, if we need to cancel your order after it has been accepted, we will notify you. We reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation. Our decision on refunds shall be final and binding. You will not be charged for any orders we cancel. Any payment made prior to an order being cancelled by us will typically be reimbursed using the same method originally used by you to pay for your purchase, refund amount will reflect in your account based on respective banks policies within 7 working days.

    Cancellation policy for Retail

    The Orders placed by Buyers using the Platform are non-cancellable and non-refundable except if the refund is requested under the following conditions –

    • If the Order could not be delivered within the estimated time while placing the order;
    • If the Order has not been picked by Runner;
    • If the Merchant doesn't accept or cancel the Order due to reasons not attributable to the Buyer, including but not limited to the store being closed, non-availability of items, the store cannot service online orders at that moment, the store is overcrowded, etc.

    Runner reserves the right to look into the cancellation request of the Buyer and determine if such cancellation request falls under the conditions mentioned above. If Runner is satisfied that the request and same fulfils any of the aforesaid conditions, then Runner shall process the cancellation request and refund amounts to the Buyer.

  30. SPECIFIC TERMS
  31. You agree and undertake that you shall not request for a pick-up or drop of any item which is illegal, hazardous, dangerous, or otherwise restricted or prohibited under any statute or law or regulation for transportation. This includes items classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), BCAS (Bureau of Civil Aviation Security) and other government or regulatory agencies.

    You agree that the recipient of the item(s) should be available at the drop-off location at time communicated for delivery. In the event the recipient is not available or refuses to take delivery, you will receive a notification either through App and/ SMS and/ or a phone call. On receipt of Non-acceptance Message, it shall be your responsibility to take re-delivery of the items on payment of additional cost which may be communicated by Runner.

  32. WEBSITE AND APPLICATIONS TERMS OF USE
  33. These terms of use set out the terms on which you may make use of the website (www.Runner.co.in) and mobile, tablet and other applications (our “Sites”) that we have created, whether as a guest or registered user. Use of our Sites includes accessing, browsing, or registering to use the Sites.

    Please read these terms of use carefully before you start using our Sites, as these terms will apply to your use of our Sites. By accessing, browsing and using our Sites, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use any of our Sites.

    Your use of our Sites, including any orders you place, is governed by our Terms and Conditions of Sale. Please take the time to read these, as they include important terms which apply to you.

  34. ACCESS TO THE PLATFORM
  35. Access to our Sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Sites without notice. You are responsible for making all arrangements necessary for you to have access to the Sites. You're also responsible for ensuring that all persons who access our Sites through your internet connection are aware of these terms and conditions.

  36. COMMUNICATION
  37. You understand that each time uses the Website in any manner, you agree to these Terms. By agreeing to these Terms, you acknowledge that you are interested in availing and purchasing the Services that you have selected and consent to receive communications via phone or electronic records from the Website including e-mail messages telling you about products and services offered by the Website (or its affiliates and partners) and understanding your requirements. Communication can also be by posting any notices on the Website. You agree that the communications sent to You by the Website shall not be construed as spam or bulk under any law prevailing in any country where such communication is received.

  38. AFFILIATE MARKETING & ADVERTISING
  39. The Owner, through the Website and Services, may engage in affiliate marketing whereby the Owner receives a commission on or percentage of the sale of goods or services on or through the Website. The Owner may also accept advertising and sponsorships from commercial businesses or receive other forms of advertising compensation.

  40. PRIVACY INFORMATION
  41. Through Your Use of the Website and Services, You may provide Us with certain information. By using the Website or the Services, You authorize the Owner to use Your information in India and any other country where We may operate.

    • Through Your Use of the Website and Services, You may provide Us with certain information. By using the Website or the Services, You authorize the Owner to use Your information in India and any other country where We may operate.
    • Information We May Collect or Receive: When You register for an account, You provide us with a valid email address and may provide us with additional information, such as Your name or billing information. Depending on how You use Our Website or Services, We may also receive information from external applications You use to access Our Website, or We may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others.
    • How We Use Information: We use the information gathered from You to ensure Your continued good experience on Our website, including through email communication. We may also track certain of the passive information received to improve Our marketing and analyties, and for this, We may work with third party providers.
    • How You Can Protect Your Information: If You would like to disable Our access to any passive information We receive from the use of various technologies, You may choose to disable cookies in Your web browser. Please be aware that the Owner will still receive information about You that You have provided, such as Your email address. If You choose to terminate Your account, the Owner may store some information about You for the future reference.
  42. ASSUMPTION OF RISK
  43. The Website and Services are provided for communication purposes only. You acknowledge and agree that any information posted on Our Website is not intended to be legal advice, medical advice, or financial advice, and no fiduciary relationship has been created between You and the Owner. You further agree that Your purchase of any of the products on the Website is at Your own risk. The Owner does not assume responsibility or liability for any advice or other information given on the Website.

  44. SALE OF GOODS/SERVICES
  45. The Owner may sell goods or services or allow third parties to sell goods or services on the Website. The Owner undertakes to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, the Owner does not guarantee the accuracy or reliability of any product information and You acknowledge and agree that You purchase such products at Your own risk. For goods or services sold by others, the Owner assumes no liability for any product and cannot make any warranties about the merchantability, fitness, quality, safety or legality of these products. For any claim You may have against the manufacturer or seller of the product, You agree to pursue that claim directly with the manufacturer or seller and not with the Owner. You hereby release the Owner from any claims related to goods or services manufactured or sold by third parties, including any and all warranty or product liability claims.

    We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. Any orders including orders by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address may be subject to the above. We may restrict the sales of products or Services to any person, geographic region or jurisdiction at our sole discretion as we may decide on a case-by-case basis.

    We further reserve an absolute right to refuse any order placed by any person and to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. If we cancel your order, we will contact the e-mail and/or billing address/phone number provided at the time the order was made.

    We take care to accurately display the colours and images of our products but, we cannot guarantee that your computer or phone screen's display of any colours will be accurate. We also do not provide any warranties that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations and standards, or that any errors in the Service will be corrected. Prices and descriptions of products are subject to change at any time without notice, at our sole discretion. We may remove or discontinue any products from our site without prior notice. Any offer for any product or service made on this site is void where prohibited.

    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). If You are unhappy with a service being sold on Our Website, You may request a refund.

    We will make reimbursements for returns without undue delay, and not later than:

    (i) 30 days after the day we received back from you any goods supplied; or

    (ii) (if earlier) 30 days after the day you provide evidence that you have returned the goods; or (iii) if there were no goods supplied, 30 days after the day on which we are informed about your decision to cancel this contract.

    We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

  46. DATA LOSS
  47. The Owner does not accept responsibility for the security of Your account or content. You agree that Your use of the Website or Services is at Your own risk.

  48. INDEMNIFICATION
  49. You agree to defend and indemnify the Owner and any of its affiliates (if applicable) and hold Us harmless against any and all legal claims and demands, including reasonable attorney's fees, which may arise from or relate to Your use or misuse of the Website or Services, Your breach of these Terms of Service, or Your conduct or actions. You agree that the Owner shall be able to select its own legal counsel and may participate in its own defence if the Owner wishes.

  50. SPAM POLICY
  51. You are strictly prohibited from using the Website or any of the Owner's Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

  52. THIRD-PARTY LINKS & CONTENT
  53. The Owner may occasionally post links to third-party websites or other services. You agree that the Owner is not responsible or liable for any loss or damage caused as a result of Your use of any services linked to from Our Website.

  54. MODIFICATION & VARIATION
    • The Owner may, from time to time and at any time without notice to You, modify these Terms of Service. You agree that the Owner has the right to modify these Terms of Service or revise anything contained herein. You further agree that all modifications to these Terms of Service are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of these Terms of Service unless prior versions are specifically referred to or incorporated into the latest modification or variation of these Terms of Service.
    • To the extent any part or sub-part of these Terms of Service is held ineffective or invalid by any court of law, You agree that the prior, effective version of these Terms of Service shall be considered enforceable and valid to the fullest extent.
    • You agree to routinely monitor these Terms of Service and refer to the Effective Date posted at the top of these Terms of Service to note modifications or variations. You further agree to clear Your cache when doing so to avoid accessing a prior version of these Terms of Service. You agree that Your continued use of the Website after any modifications to these Terms of Service is a manifestation of Your continued assent to these Terms of Service.
    • In the event that You fail to monitor any modifications to or variations of these Terms of Service, You agree that such failure shall be considered an affirmative waiver of Your right to review the modified Agreement.
  55. ENTIRE AGREEMENT
  56. This Agreement constitutes the entire understanding between the Parties with respect to any and all use of this Website. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Website.

  57. SERVICE INTERRUPTIONS
  58. The Owner may need to interrupt Your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that Your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that the Owner shall have no liability for any damage or loss caused as a result of such downtime.

  59. TERM, TERMINATION & SUSPENSION
  60. The Owner may terminate these Terms of Service with You at any time for any reason, with or without cause. The Owner specifically reserves the right to terminate these Terms of Service if You violate any of the terms outlined herein, including, but not limited to, violating the intellectual property rights of the Owner or a third party, failing to comply with applicable laws or other legal obligations, and/or publishing or distributing illegal material. If You have registered for an account with Us, You may also terminate these Terms of Service at any time by contacting Us and requesting termination. Please keep in mind that any outstanding fees will still be due even after termination of Your account. At the termination of these Terms of Service, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.

  61. LAW, JURISDICTION & LANGUAGE
  62. The language to be used in connection with this Agreement shall be the English language. This Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws rules. Failure to enforce any provision of this Terms shall not constitute a waiver of any terms hereof. The Arbitration shall be conducted in accordance with Arbitration and Conciliation Act, 1996 or any statutory re-enactment or modification thereof for the time being in force.